Privacy Policy
Last updated: October 13, 2025
This Privacy Policy describes how Sandra Elms Boutique (“we”, “us”, “our”, or the “Site”) collects, uses, and discloses your personal information when you visit sandraelms.com, use our services, make a purchase, or otherwise interact with us (collectively, the “Services”).
For the purposes of this Privacy Policy, “you” and “your” refer to any user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.
By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use our Services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated “Last updated” date.
How We Collect and Use Your Personal Information
We collect personal information from various sources depending on how you interact with our Site.
In general, we use your information to:
Process and fulfill orders
Provide customer support
Communicate with you
Improve and optimize our Services
Prevent fraud and enhance security
Comply with legal obligations
Enforce our terms and policies
What Personal Information We Collect
“Personal information” refers to data that identifies or can reasonably be associated with you.
Information You Provide Directly
This may include:
Contact details (name, email address, phone number, shipping/billing address)
Order details (purchase history, payment confirmation)
Account information (login credentials, security details)
Customer service inquiries or correspondence
Providing certain information may be necessary to access specific features of our Services.
Information Collected Automatically
When you visit our Site, we may automatically collect certain data (“Usage Data”) through cookies, pixels, and similar technologies. This may include:
IP address
Device and browser information
Pages viewed and browsing behavior
Network connection details
Information from Third Parties
We may receive information from trusted partners, including:
Shopify, our e-commerce platform provider
Payment processors, who securely handle payment information
Shipping partners
Marketing and analytics providers
All such data is handled in accordance with this Privacy Policy.
How We Use Your Information
Order Fulfillment
We use your information to:
Process payments
Arrange shipping
Provide tracking updates
Manage returns and exchanges
Send order-related notifications
Marketing
With your consent where required, we may send promotional emails about new products, updates, or special offers. You may unsubscribe at any time using the link in our emails.
Security & Fraud Prevention
We monitor transactions and activity to detect and prevent fraudulent behavior and protect both our customers and business.
Customer Support & Service Improvements
Your information helps us respond to inquiries and continuously improve the shopping experience.
Cookies
Our Site uses cookies to operate effectively and enhance functionality.
For details about Shopify-related cookies, please refer to Shopify’s official documentation.
Where applicable, we recognize Global Privacy Control (GPC) signals.
How We Disclose Personal Information
We may disclose your personal information:
To service providers (payment processors, IT providers, shipping carriers)
To marketing partners where legally permitted
When required by law or legal process
To protect our rights, customers, or business
In connection with a business transaction (such as a merger or acquisition)
We do not sell personal data.
Third-Party Websites
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content.
Children’s Privacy
Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.
Security & Data Retention
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no system can guarantee complete security.
We retain personal information only for as long as necessary to fulfill contractual, operational, and legal obligations.
Your Rights
Depending on your location, you may have rights including:
Access to your personal data
Correction of inaccurate information
Deletion of personal data
Data portability
Restriction of processing
Withdrawal of consent
Managing marketing preferences
To exercise any of these rights, please contact us.
International Data Transfers
Your information may be transferred and processed outside your country of residence. Where required, such transfers are conducted under legally recognized safeguards, such as Standard Contractual Clauses.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Sandra Elms Boutique
Email: info@sandraelms.com
Website: www.sandraelms.com